Firstsource, a leading global business process outsourcing company, with delivery centres in Belfast and Londonderry, today celebrated a near doubling of its workforce during the recession. At Belfast’s Stormont Buildings, Firstsource joined regional businesses to nurture management excellence and to showcase the powerful impact of innovative leadership.
The ‘Celebrating Success’ event, coordinated by Next Level Impact’s Chief Executive, Martin Rice, was designed to promote the best of local business, and to encourage those that have survived the recession to be ambitious and thrive.
Firstsource, a recent winner of the Best Telecommunications Outsourcing Project from the National Outsourcing Association, was also named UK Investor of the Year at last year’s UK Trade & Industry Awards. This followed an announcement by NI Economy Minister, Nigel Dodds, of Firstsource’s planned creation of more than 800 new jobs in Northern Ireland. At that time, Firstsource already operated two centres in Northern Ireland’s main cities, Belfast and Londonderry, employing over 900 people.
Opening the event, Martin Rice remarked: “The secret of success in life is for a man to be ready for his opportunity when it comes," quoting 19th Century parliamentarian, Benjamin Disraeli. “It is the readiness of our local businesses, combined with an appetite for success, which will drive a new generation of business growth and determine the calibre of the next wave of innovative companies.”
Hosting Next Level Impact’s celebratory lunch, Sean Neeson, MLA, Chairman of the Northern Ireland Assembly and Business Trust, said: “Building a sustainable, ambitious business in what we now call ‘normal’ times, is a great challenge. We are here to celebrate the determination, resilience and foresight of Northern Ireland’s business leaders, managers and entrepreneurs. With courage and skill they have guided their companies through exceptionally turbulent economic tests. Surviving the worst of storms, they are poised to lead a new, confident and robust generation of industrial and service sector growth.”
He added: “Our purpose in celebrating this success is to point the way forward, not to rest in quiet satisfaction. Challenging the most able managers in our society to aspire and achieve, we take a broad view of what business means in our society: business success underpins our quality of life; it is the platform for health service delivery, excellent education, law and order. Without successful businesses, societies do not flourish. With well managed, innovative, skilled business leaders, society is stronger.”
Neeson underpinned his congratulations citing Firstsource, a Belfast-based company which has grown significantly during the recessionary period.
Firstsource UK Operations Director, Sean Canning, commented: “We are pleased to celebrate the best of local businesses and to work with other local companies such as Next Level Impact to help create a stronger environment for our business. Firstsource has been expanding in recent months and has added new companies to our client list. We are confident about the business position for the future.”
Martin Rice added that the role of organisations such as Next Level Impact is to foster networks of opportunity and to provide the bridging skills necessary to achieve a series of management leaps, ultimately creating stronger companies through the harnessing of new opportunities.
In his closing remarks, Rice emphasised the importance of business partnership, he said that when Yale University president, Dr. James R. Angell was his secret for long lasting success was, he answered: “Grow antennae, not horns.”
For more information:www.nextlevelimpact.com/
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